We collect
information about you during the checkout process on our store.
What do
we collect and store?
During your
visit on our website, we track the following:
- Products
you have viewed: For example, we use this to show you the products you
have recently viewed
- Location,
IP address and browser type: We use this for purposes such as tax and
shipping estimation
- Shipping
address: We request that you enter this. Thus, we can estimate shipping
and ship your order before ordering!
While you
browse our site, we will also use cookies to keep track of shopping cart
contents.
When you
purchase a product from us, we ask you to provide information including your
name, billing address, shipping address, email address, phone number, credit
card/payment details and optional account information such as username and
password. We use this information for purposes such as:
- Sending
you information about your account and order
- Responding
to your requests, including refunds and complaints
- Processing
payments and preventing fraud
- Fulfilling
legal obligations such as issuing invoices
- Improving
our store offerings
- In
case you choose to receive them, sending you advertising and promotional
messages.
We keep
information about you for as long as we need it and for the legal period. For
example, we will retain 1 year of order information for tax and accounting
purposes. This includes your name, email address, billing and shipping
addresses.
In case you
add comments or ratings, we store them.
Those
who have access in our team
Members of
our team may have access to the information you provide to us. For example,
both Administrators and Store Managers have access to:
- Order
information, such as what was purchased, when, and where it must be
shipped; and
- Customer
information such as your name, email address, billing and shipping
information.
Our team
members may access this information to fulfil orders, process refunds and
assist you.
What do
we share with others?
We do not
share information with third parties who help us deliver orders and store
services to you.